Now resoling Birkenstocks and Chacos. Send yours in

Smith Rock at sunset, with the Crooked River winding below the tuff spires

Return to Sender

Your trusted shoe repair destination in Bend, Oregon and beyond.

Vibram certified. Jon is certified by Vibram to repair Vibram soles.

The route back to the crag

Fill out a form online, then send your shoes to us in Bend from anywhere in the US. Near Bend, Redmond, Terrebonne, Hood River or Corvallis? Drop your shoes off at a partner shop and pick them up there when they're done.

  1. Pitch 1

    Fill out the form

    Tell us what you're sending in and choose your rubber. It takes a couple of minutes.

  2. Pitch 2

    Pack them up

    Box up your shoes so they travel safely, wherever in the country you're sending from.

  3. Pitch 3

    Send it

    Mail them to us in Bend, or leave them at one of our local drop-off spots.

  4. Pitch 4

    We resole

    New half-sole, new rand, seam stitching: whatever your shoes need, done with top-quality rubber. Current turnaround is 3 weeks.

  5. Anchor

    Return to sender

    Your shoes ship back to you by priority mail, or wait for local pick-up. Go send.

Do my shoes need a resole?

Flip your shoes over and match what you see. Catch wear before it reaches the rand and you'll save money on the repair.

What you're gonna need

Pick your rubber

Climbing shoe rubbers vary in hardness and in how fast they wear. Generally, the harder the compound, the longer it lasts, but with more hardness comes less sensitivity.

  • Vibram XS Grip
  • Unparallel RS
  • Mad Rock
  • Vibram XS Grip 2
  • Vibram XS Edge
  • Unparallel RH

Download the full rubber guide (PDF)

Finished resoles

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Resoled Scarpa approach shoe with a fresh dotted sole
Approach shoe
Yellow La Sportiva lace-up climbing shoes with new black rubber
Lace-up climbing shoe
Green lace-up climbing shoes with smooth new soles
Lace-up climbing shoe
Teal velcro climbing shoes resting on volcanic rock in the high desert
Velcro climbing shoe
Grey lace-up climbing shoes with yellow laces and a fresh sole
Lace-up climbing shoe
Leather hiking boot with a new Vibram lug sole
Hiking boot, Vibram lugs

Not just climbing shoes. Approach shoes, boots, Birkenstocks and Chacos too.

Order online

Need more reason to choose us?

Vibram certified
Jon is Vibram certified to repair Vibram soles, so your boots, approach shoes and climbing shoes with Vibram rubber are in qualified hands.
Expertise born from adventure
As an avid climber and mountaineer, Jon brings a wealth of outdoor experience to the art of shoe repair. Your shoes are in the hands of an enthusiast who understands the importance of reliable gear in the great outdoors.
National reach, local care
While based in Bend, OR, we proudly serve customers from coast to coast. Fill out one form online and send your shoes from anywhere in the US. No matter where your adventures take you, Return to Sender is your go-to for quality shoe repairs.
An effortless process
Just fill out a form online, and we'll take care of the rest. From the moment your shoes arrive to getting them back expertly repaired or resoled, the whole thing is hassle-free.
Priority shipping
Time matters. Priority shipping gets your shoes to us quickly, and we get them back to you with the same speed. Local customers can opt for convenient pick-up.
Quality repairs, every time
Climbing shoes, approach shoes or any other footwear: we use fine craftsmanship and top-quality materials so your shoes are ready for the next adventure.
Jon climbing a sunlit tuff wall at Smith Rock above the Crooked River
JonOwner-operator

The mountain maestro

Jon, the owner-operator of Return to Sender, isn't just passionate about the great outdoors. He's practically married to the mountains.

With a near-lifelong dedication to mountaineering, Jon brings a wealth of experience and expertise to the world of rock climbing. His love for heights extends to rock climbing and backcountry skiing, making him a seasoned adventurer in all kinds of terrain. He's also Vibram certified to repair Vibram soles.

Jon's commitment to the climbing community is unwavering, and he's driven by the belief that every climber deserves reliable, swift shoe repair.

Our mission is simple:

Support the local climbing community.

Need more info?

Questions about a repair, the turnaround, or which rubber to pick? Get in touch.

Return to Sender Resoles
20061 Mt. Faith Pl
Bend, OR 97702